The recommended method for deploying the QuickCall 4 client is to use Microsoft Active Directory and Group Policy. The following steps show how to set up clients to automatically install on Active Directory connected workstations.


In this example all the target workstations are in an organisational unit called Computers with Active Directory

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Step 1

Load the Group Policy Management Console from a domain admin account.

Browse to Group Policy Objects folder under the relevant domain folder.

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Step 2

Right click on the Group Policy Objects folder and select New

Enter Deploy QuickCall 4 in the Name section and click Ok

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Step 3

Expand the Group Policy Objects folder, locate the new policy.

Right click on the Deploy QuickCall 4 policy and select Edit

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Step 4

 Expand Computer Configuration, Policies, Software Settings

Right click on Software Installation and select New - Package

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Step 5

Locate the QuickCall 4 - Client.msi file. 

When QuickCall 4 is installed a share is created on the host server in readiness for deployment, this can accessed by entering the following into the location field, replacing MS01 with the name of the host server:



Select the client MSI and click Open




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Step 6

Select Advanced and click OK


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Step 7

Click on the Deployment tab and check Uninstall the application when it falls out of the scope of management

click OK to close the dialogue


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Step 8

Under Computer Configuration, Preferences, Windows Settings, Files right click in the files list and select New - File


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Step 9

Select Update from the Action list.

in the Source files(s) section enter


replacing MS01 with the name of the host server.

in the Destination File section enter:

C:\Program Files (x86)\GreenGate Software Solutions\QuickCall 4\connection.ini


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Step 10

Click on the Common tab and check Remove this item when it is no longer applied then click Apply to close the window.

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Step 11

In the Group Policy Management Console, browse to the organisational unit which contains the workstations that require QuickCall 4, right click and select Link an Existing GPO


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Step 12

Select Deploy QuickCall 4 and click OK

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When the workstations restart QuickCall 4 will be installed automatically


If you can't find an answer in our knowledge base please use our support section and submit a ticket.

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