By hiding the Respond button you are able to create requests that cannot be cancelled by the end user.
If you disable the Respond button the only way to close a request is to either use an automatic timeout or to close the response in the admin console.
Step 1
Log in to the QuickCall 4 Manager and click on the Buttons icon.
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Step 2
Select the button you want to modify and click on the edit icon
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Step 3
Click on the Advanced tab
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Step 4
Uncheck the Show respond button checkbox to hide the Respond button.
By default the Respond button is shown
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Step 5
Click Save and Close
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